Majority of the mails I receive on Ask.Pranav@Gmail.Com pertain to customers cribbing about Credit Card Frauds. This seems to be the most common problems Credit Card customers face, so I am doing a detailed, easy to understand write-up on this topic.
Having worked in 3 different banks, I feel pained at the hysteria with which customers call the Call Centre for erroneous transactions on their Credit Cards which they have not done, and the call centre executives are as clueless about how these customers can be helped (they do not have adequate training and are usually unaware of the complex chargeback processes defines by VISA / Mastercard), hence I dedicate this series of articles on combating Credit Card fraud to all those people who lose sleep over transactions on their credit card which they did not do.
For those who have not been through this situation, please realize that you may experience this anytime, even as you read this article, so please take the necessary precautions mentioned below. Feel free to forward this content to every Credit Card User you know, as I am sure it will be of help.
Having worked in 3 different banks, I feel pained at the hysteria with which customers call the Call Centre for erroneous transactions on their Credit Cards which they have not done, and the call centre executives are as clueless about how these customers can be helped (they do not have adequate training and are usually unaware of the complex chargeback processes defines by VISA / Mastercard), hence I dedicate this series of articles on combating Credit Card fraud to all those people who lose sleep over transactions on their credit card which they did not do.
For those who have not been through this situation, please realize that you may experience this anytime, even as you read this article, so please take the necessary precautions mentioned below. Feel free to forward this content to every Credit Card User you know, as I am sure it will be of help.
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